The problem

You need to evaluate training effectiveness, but budgets and resources are too tight for a full-scale training evaluation.

Some approaches

Short term: Target a few programs for feedback, based on your training goals. Hire an outside consultant to do a combination program review (to get a fresh perspective) and phone interview survey. Phone surveys done by outsiders help to preserve confidentiality and anonymity. Focus on the use of skills on the job.

Long term: After doing the evaluations, use the data to start building evaluation into your whole training system and using the feedback as input to new programs on a regular basis (continuous improvement).

Class Act Inc. has addressed this and other training and curriculum problems with its clients. We'd be happy to discuss your unique situation with you. Click on Can we talk?