Sales managers have at times been promoted from pure sales positions due to their track records, but they have little management experience.
Short term: If you have no management training system, try to leverage the knowledge of experienced managers by setting up a formal mentoring program, where they coach and advise new managers. Send new managers to programs outside the organization to give them a quick start.
Long term: Form a committee on management training including both experienced and relatively new managers. Determine top needs and design a training plan for managers over a five-year period to include education, industry programs, developmental opportunities, and some tools specific to your company. Build in evaluation and assessment tools as part of the plan.
Class Act Inc. has addressed this and other training and curriculum problems with its clients. We'd be happy to discuss your unique situation with you. Click on Can we talk?