Delivery mode

In order to integrate training with on-the-job practices, it is often advisable to use those doing the job as instructors or coaches—in other words managers or advanced staff members. However, these individuals do not always know how best to train or coach more junior staff. Providing training not only ensures they will be better trainers and coaches, but also provides them with skill and personal development opportunities, along with a new understanding of what their job is really about. Class Act Inc. builds such training into its curricula and self-directed learning designs.

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